Privacy Policy
Effective date: November 9, 2026
This policy explains how Sean McCarron d/b/a Rail City AI (mailing address: 9169 W State St #4898, Garden City ID 83714) handles your information. Questions: railcityai@gmail.com.
1. Who we serve
Our services are for people 18 and older only. We don't knowingly collect data from anyone under 18.
2. What we collect
- Contact details: your name, business name, email address and phone number when you email railcityai@gmail.com or inquire about a plan.
- Intake data: your brand details, goals, audience, topics, scripts, feedback and the assets you send us.
- Photos, video and voice recordings you provide for a custom avatar.
- Payment records: when Stripe is used as our payment processor, we receive payment confirmations and records needed for billing and refunds; we don't store your full card details. Until Stripe checkout is live, payments may be handled by invoice or ACH and we keep the related billing records.
3. Photos, video and voice (biometric-type data)
We treat your face and voice data as sensitive, biometric-type data. We use it only with your signed consent, and only to make your custom avatar and your reels. We never use it for anything else or for anyone else.
4. Processors and AI vendors who process your data
We use Gmail (Google) as our email provider, so emails and files you send us are processed by Google. We use third-party AI tools to generate video, avatars and voice. Your data is shared with them only to produce your reels. Current AI vendors: Runway (image and video generation) and Grok Bot (the AI assistant platform we use to process scripts, briefs and files). Other AI vendors will be listed here once they're in use. When Stripe checkout is live, Stripe processes payments.
5. Retention and deletion
We delete your photos, video, voice data and avatar within 30 days after you withdraw consent or service ends, whichever comes first. Delivered videos are yours to keep; any portfolio copies we keep are covered by the opt-out in our Terms.
6. No selling of data
We don't sell your data, and we don't share it for advertising.
7. Your choices
To request access to, a copy of, or deletion of your data, or to withdraw avatar consent, email railcityai@gmail.com. We will respond within 30 days.
8. Changes
We'll post any changes here with a new effective date.